Infotainment question.

[tstrobl1]

When we got this car, the previous owners phone info was still in the system. I can't figure out how to delete a phone that I don't have and of course can't connect to.

 

[ricklack]

It depends on the year and model, but usually you select the phone and it shows a delete option. If you didn't get an owner's manual, you can download one from the GM page for your car.

 

[electricdiver]

I found the same thing when we got our '19. Pretty much the same menu where you add a new phone to the system you should be able to select the old phone you want to delete.

 

[248joeurb]

If system does not allow to remove phone try to set imfo system to factory settings.

 

[spaycace]

Try this ...

Delete and Reconnect Your Phone​

Delete your phone from your vehicle’s list of paired devices:

1. With the vehicle on, use the vehicle touch screen to go to the list of paired devices.
2. Select the phone name.
3. Select Delete.
4. Confirm that the phone name has been removed from the list of paired devices.

Remove the vehicle from your phone’s list of paired devices:

1. In phone settings, choose Bluetooth.
2. Find the vehicle name in the list of paired devices.
3. Choose Delete or Forget This Connection.

After removing both connections:

1. Turn the vehicle off.
2. Open and close the vehicle door.
3. Wait two minutes.
4. Pair your phone to the vehicle again.