2011 Equinox Burning Oil

[faromic]

Hey there, new to the forum. I have a 2011 Equinox 4 cyl and have been having issues with oil loss since I got the car. I change the oil myself and use Mobil 1 synthetic 5W-30. I noticed some oil on the pan around the oil drain pan a while back so I knew something was up. But the last year or so I have to keep adding oil.

Last week, I could hear how rough and loud the engine was running. I knew something wasn't right so I pulled over and checked the oil level. The dipstick was dry so I filled it with 3 quarts which got the oil level to the dipstick. The check engine light went on, so I took it in this week.
They found several things, a leaking torque converter and leaking A/C condenser. both covered under warranty. I have 58k miles.

The main reason I brought it in was because of the oil level, and they're telling me there is no oil leak and that it's normal for their cars to burn 1 quart per 2,000 miles. That seems completely ridiculous to me because if you change oil at 5 or 6k miles with synthetic, what's the point of draining. I might as well just keep filling it and change filter. I've had 4 cars and none have burned oil like this. The service rep keeps insisting that it's normal and I know it's not.

I'm just frustrated with this car in general. When I turn it on and switch to R or D, the shift is so rough.

My friend has a terrain with 35k miles and just had the trans rebuilt. I'm thinking of trading this car in.
Thanks

 

[TheDarkKnightKnox]

I can't speak for the 4Cyl, however i have a 2012 with the 3.0L 6Cyl (47K miles). I run Mobil 1 synthetic 15,000 mile. I do have to add about 3/4 of a quart halfway between oil changes. I've had to do this with all 5 GM vehicles that i have owned.

One Quart every 2k miles seems a little wonky to me. I would highly recommend to another GM dealer or Contact GM customer care if you want to pursue additional answers.

 

[mark44004]

We bought this Equinox new with 218 miles on it in 2011. I've always put in Mobil 1 or Valvoline synthetic oil from day one. This is my wife's work vehicle and she'll put almost 3000 miles on it a month.

When I've done the oil changes in the latter part of 2014, I've noticed only about 3 quarts coming out of it. We took it to our Chevy dealership and they wanted to monitor the oil levels over a period of time and check it every 1000 miles. We did for a while but they found nothing so we stopped going. The last oil change was low. Because we didn't continue coming every 1000 miles (which would have been every 3 or 4 days) they can't do anything for us. But at least 1 1/2 quarts are going somewhere. Today we took it in for a check engine light and had them check the oil level as well because of excessive ticking. Again, when the engine says time for an oil change, we do it. Today I am told that the piston rings need replacing and that a valve does too. This car has 107000 miles on it and no way should this be happening already. I have seen a TSB about a pcv valve that needs to be replaced in connection to the oil issue.

If GM doesn't take care of this, this will be the last Chevy we buy. We bought a new Chevy Cobal in 2006 and the infamous engine shutdown occurred way before it hit the news. I complained about that one and everyone thought I was stupid.

I just called my wife who is very upset because the piston ring replacement to rectify the oil consumption is going to cost $2900. Ridiculous.

I will be contacting GM directly.