Smart phones

[bassingal]

I have a new 2025 Equinox. I have a Android and use Android Auto. My husband uses a Iphone and has no service when in my car. Help pls.

 

[SteveK]

Even if both were Android only one at a time may connect

 

[bassingal]

But why does his iphone lose all signal in my car. He can even pull up a website

 

[bassingal]

But why does his iphone lose all signal in my car. He can even pull up a website

I mean he CANT pull up a web site

 

[SteveK]

His phone is looking for WIFI and unless you have a local WIFI in car he does not get it. Then if he has a phone plan he is not getting phone data connection either.
My explanation may not be the only reason, it is based on 2 Androids in car, one connects to car but both have independant phone and data services

 

[ricklack]

Assuming his iPhone was paired via bluetooth, I would disconnect his phone from bluetooth and see if that allows it to work.

Second, try turning off wifi on the iPhone to force it to use cellular data.

It makes no sense that the iPhone should lose service. Can he make phone calls from inside the car?