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<blockquote data-quote="TheDarkKnightKnox" data-source="post: 12180" data-attributes="member: 509">Hello,I'm going to share something with you i received from a friend of mine who is a Service Manager of a GM dealership. With this information in hand i was able to have body work done to my vehicle due to RUST of the door seams at 45,000 Miles.&quot;First of all, they could have easily repaired your car under the 36/36 warranty even though you were 2000 miles over. they would not had to even call anyone. Every dealer has empowerment to put any car back into warranty for 2 years 24000 miles over the 36/36 without even asking. GM will automatically pay the bill, no questions asked as long as they document the reason.&quot;After dealing with the dealership myself for 4 months and not getting anywhere i finally called GM customer care. Although GM was not good at following up with me. I did make it a point to call my Customer Specialist weekly for an update. After 3 weeks of dealing with GM Customer Care my issue was resolved appointment was scheduled with the dealer and the work was completed at no cost to me. Do not admit defeat, be relentless following up, and good luck!!</blockquote>

[QUOTE="TheDarkKnightKnox, post: 12180, member: 509"] Hello, I'm going to share something with you i received from a friend of mine who is a Service Manager of a GM dealership. With this information in hand i was able to have body work done to my vehicle due to RUST of the door seams at 45,000 Miles. "First of all, they could have easily repaired your car under the 36/36 warranty even though you were 2000 miles over. they would not had to even call anyone. Every dealer has empowerment to put any car back into warranty for 2 years 24000 miles over the 36/36 without even asking. GM will automatically pay the bill, no questions asked as long as they document the reason." After dealing with the dealership myself for 4 months and not getting anywhere i finally called GM customer care. Although GM was not good at following up with me. I did make it a point to call my Customer Specialist weekly for an update. After 3 weeks of dealing with GM Customer Care my issue was resolved appointment was scheduled with the dealer and the work was completed at no cost to me. Do not admit defeat, be relentless following up, and good luck!! [/QUOTE]

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