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<blockquote data-quote="mtngyz1" data-source="post: 22394" data-attributes="member: 8317">Hope I am in the right forum.... Here's one for the proverbial book.&nbsp; After purchasing the 2024 Chevy Equinox RS, I learned the Infotainment &quot;system&quot; is the lowest grade of system.&nbsp; The dealer was useless, so I made 6+ calls to Chevy tech support and... after connected to their version of the &quot;IT department&quot;, I learned of 5-6 different versions, each adding features to the infotainment system.&nbsp; IOR is the default installed version.&nbsp; IOS, IOT, IOU are systems with added functionality.&nbsp; For example, I do not have &quot;USERS&quot;, &quot;APPS&quot; or the multiview rear camera.&nbsp; Still learning what else is MIA. Now the kicker... Based on the VIN, the Infotainment system can NEVER be upgraded as it can not be programmed by the dealer.&nbsp; I am very gun-shy to attempt an out of market upgrade for fear the warranty will be impacted.&nbsp; Just a fair &quot;warning&quot; the dealers will not tell you... nor do they appear to understand.&nbsp; I was so happy, as the customer, to find this out when no one at the dealer or first level chevy support could not figure out why I was missing the &quot;APPS&quot; icon... Ah.. how I long for the days of TQM/CQI and full feature documentation.............lol</blockquote>

[QUOTE="mtngyz1, post: 22394, member: 8317"] Hope I am in the right forum.... Here's one for the proverbial book. After purchasing the 2024 Chevy Equinox RS, I learned the Infotainment "system" is the lowest grade of system. The dealer was useless, so I made 6+ calls to Chevy tech support and... after connected to their version of the "IT department", I learned of 5-6 different versions, each adding features to the infotainment system. IOR is the default installed version. IOS, IOT, IOU are systems with added functionality. For example, I do not have "USERS", "APPS" or the multiview rear camera. Still learning what else is MIA. Now the kicker... Based on the VIN, the Infotainment system can NEVER be upgraded as it can not be programmed by the dealer. I am very gun-shy to attempt an out of market upgrade for fear the warranty will be impacted. Just a fair "warning" the dealers will not tell you... nor do they appear to understand. I was so happy, as the customer, to find this out when no one at the dealer or first level chevy support could not figure out why I was missing the "APPS" icon... Ah.. how I long for the days of TQM/CQI and full feature documentation.............lol [/QUOTE]

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