2015 manual liftgate opening problem

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zor

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I have read lots of search results and none seem to address the issue I am having, hope someone can help.

When I activate the switch, I can hear the actuator click and the liftgate will move a little but won't open. After repeated attempts sometimes it will open.

When I manually open the liftgate and use a screwdriver to close the latch and then press the switch the latch clicks open.

I noticed that the U shaped bar that the latch closes around is leaning slightly to the right. Is this normal?

Any help would be appreciated, Thanks
 

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