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Message: <blockquote data-quote="ap19063" data-source="post: 25209" data-attributes="member: 8752"><p>These are some difficult times for customer satisfaction. Going forward, I don't think it's going to change and I don't know how we got here, but now we have to deal with "good enough" at a time when corporate is making the most money ever. They just seem to be interested in getting richer by cutting corners, using substandard materials and raising the prices. Sorry to be such a karen.</p></blockquote><p></p>