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Thank you for sharing. I suppose that might work but I'm not smart enough to know what else that fuse may or may not effect. The dealer says this is the only process........yet no one knows if it works except me......it doesn't. thanks
Thank you Rando. It is FWD. I've not tried to leave in gear. Just followed instructions as have been told by the experts. I appreciate you taking the time to share.
I have a 2024 Equinox RS AWD and I am having the same problem. Took it to the service department and they had no idea. They told me to Google it.
The tech's explanation for why it worked on the initial short test tow was "You got lucky, the system didn't catch it for some reason." He was dismissive of the remove the fob explanation. Photo shows my manual (which tech said was "generic") and the print out from the specific manual (GM document #6003321).
I got the same answer from my dealer. We towed it once to the campground and when we went to leave the brakes kept locking up. I ended up driving the car home and my husband drove the RV. We tried your idea with the fob and it worked for the first leg of the trip with no stops. Then after that it quit working so we just disconnected the battery cable. Now I feel to be safe you have to disconnect the battery. I see there have been like three revisions to the manual but I have not been contacted by Chevy yet! There are several formal complaints filed against GM for the misinformation and poor communication. I was sent this bulletin by another Equinox owner. (see the attachment)So I'm currently at the dealership and the tech is showing me a copy of the pertinent section of the 2023 owner's manual which, oddly enough, has two more steps than what is shown in my 2023 manual: disconnect the negative battery terminal and close the hood. Thanks a helluva lot, GM. I specifically bought this model because I wasn't going to have to disconnect the battery. That's why I downloaded the 2023 manual and confirmed the procedure before buying it. I'm still going to try the suggestion of removing the fob from the vicinity of the car to see if I can avoid using a settings saver. It also doesn't explain why I was initially able to successfully tow the car around the neighborhood several months ago on a short test tow. Maybe I unknowingly used the suggestion above in that instance.
